Leadership Team

Stephen R Mason | CSuite Solutions
Stephen R Mason
 Managing Partner

Stephen R Mason is a co-founder and managing partner of CSuite Solutions. He has served in key leadership roles in large US healthcare systems for the past 24 years. Steve’s focus at CSuite Solutions is to help our clients succeed by delivering the highest level of customer experience, one standard of care across the enterprise, top decile quality and business performance, and sustainable business models and financial performance. Steve brings extensive experience to support our clients. He recently served as CEO of BayCare Health System in Tampa, Florida with 14 hospitals, 26,000 employees and over $3 billion in revenue. Prior to BayCare, Steve was the COO of Texas Health Resources, an Arlington based system with 13 hospitals, 17,000 employees and $2.3 billion of revenue.

Steve earned an MHA from the University of Minnesota, and a BA from Golden Gate University. He is a Fellow of the American College of Healthcare Executives.

For more information about Steve please go to: Stephen R Mason LinkedIn Profile.

Stewart Schaffer | CSuite Solutions
Stewart Schaffer
Managing Partner

Stewart Schaffer is a co-founder and managing partner of CSuite Solutions. He has been a senior strategy and business development executive in the healthcare, retail and hospitality industries for over 25 years. His areas of expertise include: strategic planning, organization structure, business intelligence, product and service development, consumer marketing, branding and all forms of digital marketing. Industry experience includes: healthcare, retail, hospitality, outdoor recreation, charge card and manufacturing.

Stewart utilizes a wide range of internal and external data along with a platform of analytical services to develop and implement enterprise strategy. Using technology that was developed for both the retail and hospitality industries, our clients are able to uncover and confirm the medical needs and wants of every individual in the populations being served. Stewart brings a broad based perspective by working with some of the largest healthcare systems and consumer brands in the US. Prior to CSuite Solutions, Stewart served as Chief Marketing and Strategy Officer at BayCare Health System where, during his tenure, he led an organization wide direct-to-consumer marketing and business development strategy. Stewart’s work contributed to a 20% increase in net revenue of $500 million and a net margin increase from 5% to 7%. He has previously held senior marketing and business development positions at International Paper Company, American Express and Club Corporation of America. Stewart holds a BA and MBA from the Wharton School of Business.

For more information about Stewart please go to: Stewart Schaffer LinkedIn Profile.

Jim Burkhart
Senior Partner

Jim Burkhart has led a number of healthcare organizations over the past 35 years. Most recently he was President and CEO of Tampa General Hospital (TGH). TGH is a tertiary-level teaching facility that is affiliated with the University of South Florida Morsani College of Medicine. Both faculty and private physicians practice at this 1,018 bed acute care hospital whose services include organ transplant, comprehensive burn care and pediatric trauma care. Prior to TGH Jim was the President and CEO of the University of Florida (UF) & Shands Jacksonville Medical Center with 695 licensed beds. Similar to TGH, this health system is a private, not-for-profit institution that is a safety net hospital for Florida’s under insured and uninsured patient populations. Jim’s practice specialties include academic medical centers, integrated physician models, supply chain optimization and academic relationships.

Jim earned his Doctorate of Science degree in Administrative Health Services as well as a Master of Hospital and Healthcare Administration from the University of Alabama at Birmingham. He graduated from the University of Tennessee with a Bachelor of Arts in Psychology and Biology. He is also a Fellow of the American College of Healthcare Executives.

For more information about Jim please go to: Jim Burkhart’s LinkedIn Profile.

Brian Paradis
Senior Partner

Brian Paradis has over 25 years of healthcare delivery experience and brings a broad spectrum of best practices to help our clients meet their goals. Brian is known as a creative idea generator and consensus builder who uses thought leadership to foster innovation within healthcare delivery teams. By using the concept of systems theory, he inspires and coaches executive and physician leaders to build cultures that execute strategy and achieve sustainable performance excellence. Brian Paradis’ practice specialties include strategic planning, operations and financial performance.

Prior to his role as President of West Florida Health, Brian served as President and Chief Operating Officer of Florida Hospital’s Central Region, a $4 billion enterprise with more than 25,000 employees and 2,000 physicians. Under his leadership, Florida Hospital was ranked as the #1 Hospital in Florida by U.S. News & World Report for three consecutive years, and was a 2014 finalist for the prestigious Malcolm Baldrige National Quality Award. Florida Hospital was also the largest hospital in the United States to achieve the ISO 9001 certification for quality. Previously, Brian was the Chief Financial Officer for the Florida Division of Adventist Health Systems. He was instrumental in the successful launch of Celebration Health, a state-of-the-future healthcare facility in Walt Disney’s Celebration community.

Brian earned a Bachelor’s degree in Business Administration from Southern College in Chattanooga, Tennessee. He further developed his financial acumen by earning a Public Accountant and a Management Accountant certification.

For more information about Brian please go to: Brian Paradis’ LinkedIn Profile.

Dennis Phillips
Senior Partner

Dennis J. Phillips is a senior health care system executive with over 40 years’ experience in the industry. He most recently was the Executive Vice President of Carolinas HealthCare System’s (CHS) Metro Group in Charlotte, NC. This group consisted of 12 hospitals, 4 rehabilitation centers and the Continue Care Division representing more 2,750 licensed beds and 17,800 employees. During his tenure at CHS he led initiatives that increased operating income from $176 million to $933 million, increased ED visits from 568,000 to 770,000 and implemented time, attendance and productivity systems that resulted in annual savings of $150 million in salary expense. Dennis also developed an Outpatient Surgery Center joint venture between Carolinas Healthcare System and 110 physicians representing the three strongest Orthopedic, Urology, and ENT/Opthalmology groups in Charlotte, NC. The surgery center included 12 surgical suites with projections of 22,000 surgical cases in its first year of operation.

Dennis led the development of a three hospital and 450 physician Super Physician Hospital Organization in 2000 that successfully contracted on a partial risk basis with local self-insured employers. Covered lives in this program totaled 48,000.

Dennis’ areas of expertise include: patient experience, productivity management, physician relationships, strategic planning, mergers and acquisitions, and employee engagement.

For more information about Dennis, please go to Dennis Phillips’ LinkedIn Profile.