Leadership Team

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Stephen R Mason
 Managing Partner

Stephen R Mason is a co-founder and managing partner of CSuite Solutions. He has served in key leadership roles in large US healthcare systems for the past 24 years. Steve’s focus at CSuite Solutions is to help our clients succeed by delivering the highest level of customer experience, one standard of care across the enterprise, top decile quality and business performance, and sustainable business models and financial performance. Steve brings extensive experience to support our clients. He recently served as CEO of BayCare Health System in Tampa, Florida with 14 hospitals, 26,000 employees and over $3 billion in revenue. Prior to BayCare, Steve was the COO of Texas Health Resources, an Arlington based system with 13 hospitals, 17,000 employees and $2.3 billion of revenue.

Steve earned an MHA from the University of Minnesota, and a BA from Golden Gate University. He is a Fellow of the American College of Healthcare Executives.

For more information about Steve please go to: Stephen R Mason LinkedIn Profile.

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Stewart Schaffer
Managing Partner

Stewart Schaffer is a co-founder and managing partner of CSuite Solutions. He has been a senior strategy and business development executive in the healthcare, retail and hospitality industries for over 25 years. His areas of expertise include: strategic planning, organization structure, business intelligence, product and service development, consumer marketing, branding and all forms of digital marketing. Industry experience includes: healthcare, retail, hospitality, outdoor recreation, charge card and manufacturing.

Stewart uses a wide range of internal and external data along with a platform of analytical services to create a customized program for each of our clients. Using technology that was developed for both the retail and hospitality industries, our clients are able to uncover and confirm the medical needs and wants of every individual in the populations being served. Stewart brings a broad based perspective by working with some of the largest healthcare systems and consumer brands in the US. Prior to CSuite Solutions, Stewart served as Chief Marketing and Strategy Officer at BayCare Health System where, during his tenure, he led an organization wide direct-to-consumer marketing and business development strategy. Stewart’s work contributed to a 20% increase in net revenue of $500 million and a net margin increase from 5% to 7%. He has previously held senior marketing and business development positions at International Paper Company, American Express and Club Corporation of America. Stewart holds a BA and MBA from the Wharton School of Business.

For more information about Stewart please go to: Stewart Schaffer LinkedIn Profile.

Jim Burkhart
Senior Partner

Jim Burkhart’s practice specialties include academic medical centers, integrated physician models and academic relationships. Jim has led a number of healthcare organizations over the past 35 years. Most recently he was President and CEO of Tampa General Hospital (TGH). TGH is a tertiary-level teaching facility that is affiliated with the University of South Florida Morsani College of Medicine. Both faculty and private physicians practice at this 1,018 bed acute care hospital whose services include organ transplant, comprehensive burn care and pediatric trauma care. Prior to TGH Jim was the President and CEO of the University of Florida (UF) & Shands Jacksonville Medical Center with 695 licensed beds. Similar to TGH, this health system is a private, not-for-profit institution that is a safety net hospital for Florida’s under insured and uninsured patient populations.

Jim earned his Doctorate of Science degree in Administrative Health Services as well as a Master of Hospital and Healthcare Administration from the University of Alabama at Birmingham. He graduated from the University of Tennessee with a Bachelor of Arts in Psychology and Biology. He is also a Fellow of the American College of Healthcare Executives.

For more information about Jim please go to: Jim Burkhart’s LinkedIn profile.

Stephen H. Jacobs, MD, FACP
Senior Partner

Stephen H. Jacobs, MD, FACP primary practice focus is physicians and their changing roles in a value-based healthcare world. His work includes developing physician leaders, physician relations, merging medical groups, achieving patient-centered medical home recognition, clinical quality and ACO/CIN development. Dr. Jacobs practiced internal medicine for nearly 40 years and has held several senior leadership positions in healthcare. Most recently, he was Medical Director of BayCare Medical Group, a system-wide primary and specialty care medical group of over 500 providers. Prior to that, Dr. Jacobs was President, CEO, and Medical Director of Morton Plant Mease Primary Care for 14 years. In his Medical Director role he obtained recognition from the National Committee for Quality Accreditation (NCQA) for Level III Patient Centered Medical Home for all 110 primary care physicians. He was also instrumental in launching the BayCare Clinically Integrated Network and served as Chairman, Department of Internal Medicine, Mease Hospitals.

Dr. Jacobs received his BA from Brandeis University and his MD from Albert Einstein College of Medicine. He completed his internship and residency at Bellevue Hospital Medical Center in New York. He subsequently joined the faculty of NYU Medical Center from 1975-1982. He is a Diplomate of the American Board of Internal Medicine and a Fellow of the American College of Physicians.

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Brian Paradis
Senior Partner

Brian Paradis’ practice specialties include strategic planning, operations and financial performance. Brian has over 25 years of healthcare delivery experience and brings a broad spectrum of best practices to help our clients meet their goals. Brian is known as a creative idea generator and consensus builder who uses thought leadership to foster innovation within healthcare delivery teams. By using the concept of systems theory, he inspires and coaches executive and physician leaders to build cultures that execute strategy and achieve sustainable performance excellence. Prior to his role as President of West Florida Health, Brian served as President and Chief Operating Officer of Florida Hospital’s Central Region, a $4 billion enterprise with more than 25,000 employees and 2,000 physicians. Under his leadership, Florida Hospital was ranked as the #1 Hospital in Florida by U.S. News & World Report for three consecutive years, and was a 2014 finalist for the prestigious Malcolm Baldrige National Quality Award. Florida Hospital was also the largest hospital in the United States to achieve the ISO 9001 certification for quality. Previously, Brian was the Chief Financial Officer for the Florida Division of Adventist Health Systems. He was instrumental in the successful launch of Celebration Health, a state-of-the-future healthcare facility in Walt Disney’s Celebration community. Brian earned a Bachelor’s degree in Business Administration from Southern College in Chattanooga, Tennessee. He further developed his financial acumen by earning a Public Accountant and a Management Accountant certification.

For more information about Brian please go to: Brian Paradis LinkedIn Profile.

Jeffrey Rivest
Senior Partner

Jeffrey Rivest is a senior health systems executive with over 40 years of experience in complex academic health centers and health systems. He has significant experience in design and organizational development, building talented and successful leadership teams, and establishing strong, patient-centered cultures at every level of an organization. Jeff is known as a focused and passionate leader who builds consensus and brings best practices to achieve specific operational, financial and quality goals.

Prior to his role as President and Chief Executive Officer of the University of Maryland Medical Center, a $1.6 billion hospital with 7,000 employees and 1,000 medical staff, he served as Executive Vice President and Chief Executive Officer at the Children’s Hospital of Philadelphia. He has also served in senior leadership roles at the Johns Hopkins Hospital, the Johns Hopkins University School of Medicine and Georgetown University Medical Center.

Jeff holds a MS degree from George Washington University and a BS degree from the University of Maryland. He is a member of the American College of Healthcare Executives and serves on numerous corporate and community boards.

For more information about Jeff please go to: Jeff Rivest’s LinkedIn Profile.